Ticket Feedback

Testimonials

For years, I struggled with an ongoing issue: every time I tried to send an email to a Google account, it would bounce back. I always assumed the problem was on the recipient’s end, thinking their inboxes were full.
Even with a degree in computer programming and managing my own servers, I was completely stumped.
It just goes to show, no matter how much you think you know, there’s always more to learn—and sometimes, it’s best to leave things to the professionals.
That’s where Simon came in. He quickly identified and fixed the issue, saving me a lot of frustration. Simon’s expertise is invaluable, and I can’t recommend his advice enough.
He’s an absolute legend.

Pete Gawtry Pete Gawtry Fitness

The biggest benefit has been the availability of an expert team to enable us to easily, seamlessly and reliably use our small business IT infrastructure.  Expert, yet accessible and clearly-communicated advice on system and procedure improvements.  Rapid response to problems or questions.

They have been better than other IT support firms in my experience in that the team is proactive with several recommended service additions that we had not considered that are helpful to the business. Particularly in the area of security enhancements and cyber security awareness  delivered as online training content, all handled efficiently and in a friendly way.

We could not recommend vIT4u more highly; our experience has been great.  As a small company running Microsoft infrastructure and requiring support with website, security, and business applications vIT4u have helped us all the way.

Mark Robinson Yacht Carbon Offset

With vIT4u, There are no Dumb Questions

Having real people from vIT4u on the phone to reassure you that no problem is insurmountable is priceless.

They take time to explain in terms a lay person can understand, I never feel like I ask a dumb question.

If you are unhappy with your current IT supplier, give them a go you wont regret it.

Phil Gibson LBS Legal

The biggest single benefit of working with vIT4u has been to take away the nightmare of IT issues.  We no longer concern ourselves with these and can focus on our business and customers.

They are easily accessible and can speak in layman's terms and are happy to get their hands dirty to solve a problem rather than just tell you what to do.

The biggest difference we have seen between vIT4u and other IT providers is their being proactive in their offering in line with our business requirements.  They have never let us down, from improving the security to replacing computers.

Gary Douglas Yorkshire Renewable Energy Solutions

We feel securely protected.

vIT4u provided us with the flexible environment needed for remote working which has served us well for several years.   Previous to meeting vIT4u we have had concerns and queries about the security of our PC’s and local network and how best to protect them. It was Simon who cut through the sometimes difficult to understand IT  jargon.

Joel Sendrowski Burrow & Crowe Ltd

Always available when needed and knows what to do to resolve the problems.

Darren Crowther Kingson Law

I was impressed that you picked the problem up without me knowing there was one, and you fixed it quickly. Many thanks.

Jenny Cooper Keysteps Coaching

Got me back up and running very quickly and told me how to avoid problem happening again in the future. Thanks

Daniel Williams RMI Recruitment

The speed in resolving problems. It reduces the cost of waiting around for the problem to be resolved before continuing.”, “The way in which the representative conducted himself, his professionalism and dedication in resolving the problems. Also, the swiftness in which the problems are resolved makes a difference in this busy environment. Well done!

Ann Nelson Light of the World Church

We are all at risk from some form of cybercrime or a simple threat to our ability to deliver our commercial goods and services. It makes absolute sense to take appropriate precautions and be prepared to invest in that protection. It is no longer enough to buy off the shelf; there is a clear need for professional advice to provide exactly what is needed and help implement the systems. VIT4U does that for me and my business.

John Davison Action Coach

Quick response, helpful and polite.

Clare O’Brien Canvasman